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Why Micro Events are the future of customer engagement – Insights from Alistair Wilkins
6 February, 2025

Swoogo recently shared the statistic that “Companies investing in micro events are 15% more likely to achieve year-over-year growth rates of 20% or more.” As brands seek clear ROI more than ever before, this data is not just impressing; it’s a call to action for anyone in the business of creating meaningful experiences for their customer.   

The rise in micro events, those intimate gatherings with fewer attendees, has been fascinating to watch. According to Swoogo, in-person micro events jumped by 16% from 2023 to 2024. What does this tell us? Smaller events are no longer an afterthought. They’re becoming a cornerstone of strategic growth, particularly in the experience economy.
So, why are micro events so successful?

Micro events work because they focus on something larger events often miss…connection. People don’t want to feel like nameless faces in a crowded room. They value personalised, human-centred experiences. At a smaller event, it’s easier to make that happen, whether it’s through tailored conversations, bespoke content, or even just more face-to-face interactions.

But it’s not just about connection. It’s also about refinement. Running micro events allows businesses to test new ideas quickly, target specific audiences, and scale their efforts without the logistical chaos of larger gatherings. You can run more events, experiment with different formats, and find out what works without taking huge risks.

 

How we see it
At Envisage Spaces Group, we’ve noticed a shift in the way our clients think about events. It’s not just about building grand exhibition stands or show-stopping interiors (although we love doing that). More and more, it’s about crafting moments that feel intentional and leave a lasting impact.  For businesses looking to dip their toes into the micro event space, here’s my advice:

Start with your audience. Micro events are only effective if you’re targeting the right people. Use data to understand who these people are, what they value, and how you can genuinely connect with them. Build a brand experience that is personalised, meaningful, and makes them feel special.

 

Pick a venue that feels familiar to your brand but build the space to feel like a truly immersive experience for those attending. Consider the five senses and how every touchpoint needs to be reflective of your brands vision. Don’t leave anything to chance.

 

Find a partner that can bring your vision to life. Creating something meaningful, memorable and impactful from an idea requires experience, passion and precision. When you’re investing in experiences, you need to know that what you create will be both beautiful and functional, but most importantly provide a moment that your audience wants to share and talk about.

 

If you’ve been hesitant to try something new with your event strategy, let this be your sign to go small to think big.   

 

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